a. TAXA vouchers and TAXA cards can be used as payment in TAXA 4x35 (hereinafter called TAXA) and all other taxicab companies in Denmark. TAXA is however not responsible, in case a taxicab company refuses to accept TAXA vouchers and TAXA cards. TAXA-on-credit can only be used for transportation in taxies belonging to TAXA 4x35.
b. When you have received your TAXA vouchers or TAXA cards, you are liable for the payment of all services paid with your TAXA cards or TAXA vouchers and your TAXA-on-credit service, also in case of misuse.
II. Terms of holding and using the card
a. The customer must keep the card in a safe place and frequently ensure that the card is not lost.
b. In case the card is lost or the holder suspects that the card is being misused, TAXA must be contacted immediately at +45 35 30 91 62 during office hours (outside office hours at +45 35 35 35 35). When contacting TAXA the customer must state his/her name, address and, if possible, card and account number.
c. The customer is liable for losses incurred due to the misuse of the card. When TAXA has been informed that the card has been lost or is possibly being misused, it is TAXA’s responsibility to block the use of the card without undue delays.
d. Inquiries and complaints in connection with the card can be addressed to TAXA, Rosenlunds Allé 8, 2720 Vanløse, telephone +45 35 35 90 01.
e. In case the customer decides not to use the card any longer, the card must be cut in half and returned to TAXA. If the customer also wishes to close the TAXA account, all cards issued to the account must be cut in half and returned to TAXA.
f. In case the rules pertaining to holding and using TAXA cards are broken, TAXA has the right to block the use of the card and demand the return of all other cards issued to the account immediately and without prior warning.
III. Costs, charges, interests etc.
a. There are no charges for the use of the card.
a. There is a forwarding charge of DKK 100.00 for payment reminders. There is an administrative charge of DKK 200.00 for having balances collected through a collection agency.
IV. Creditworthiness evaluation
a. When ordering a TAXA account the customer is asked to give name and address as well as a CVR number. TAXA alone decides whether a TAXA account in the name of the customer can be opened, and TAXA is allowed to check the customer’s creditworthiness from legally available sources such as Købmandsstandens Oplysningsbureau and Ribers Kreditinformation.
V. Use of, keep and pass on of personal information and information on purchase etc.
a. When the TAXA card is used, the card number is registered along with the total amount of the drive, date and the number of the taxi, executing the drive. When the TAXA card is used in taxies belonging to a taxicab company other than TAXA, the information is limited. All information is electronically passed on from the taxi to TAXA. The information is used in bookkeeping, in account statements and, if any, in later corrections. Information is only passed on in case of legal requirements or in case of law suits in connection with the recovery of debts generated through the use of the card. All information is stored by TAXA for 5 years.
b. In case TAXA has to cancel the TAXA card and close the account due to misuse or non-payment, TAXA has the right to have the balance collected through a collection agency and register the case with Ribers Kreditinformation. TAXA keeps a register of cancelled TAXA cards.
TAXA voucher rules
I. TAXA voucher applications
a. The TAXA voucher can be used as payment for taxi transportation in all our taxies as well as in most other taxicab companies in Denmark.
b. TAXA issues the TAXA voucher in connection with the opening of a TAXA account in the name of the customer. When the customer uses the voucher, the price of the drive is debited to the account.
c. When using the TAXA voucher the customer fills out the voucher with the required information. The customer then receives a receipt containing information of date, time, taxi no., distance and amount of the drive. The customer must ensure that the information on the receipt is correct.
d. TAXA determines the expiry date of the vouchers, and the vouchers cannot be used for payment after this date.
II. Terms of holding and using the voucher
a. The customer must keep the vouchers in a safe place and frequently ensure that they are not lost.
b. In case the vouchers are lost, TAXA must be contacted immediately at +45 35 30 91 62 during office hours (outside office hours at +45 35 35 35 35). When contacting TAXA the customer must state his/her name, address and if possible, account number.
c. The customer is liable for losses incurred due to the misuse of the vouchers. When TAXA has been informed that the vouchers have been lost, it is TAXA’s responsibility to block the use of the vouchers without undue delays.
d. Inquiries and complaints in connection with the vouchers can be addressed to TAXA, Rosenlunds Allé 8, 2720 Vanløse, telephone +45 35 35 90 01.
e. In case the customer decides not to use the vouchers any longer, it is the responsibility of the customer to destroy all remaining vouchers. If the customer also wishes to close the TAXA account, this has to be informed to TAXA.
f. In case the rules pertaining to holding and using TAXA vouchers are broken, TAXA has the right to block the use of the vouchers and demand the return of all vouchers issued to the account immediately and without prior warning.
III. Costs, charges, interests etc.
a. There are no charges for the use of the vouchers.
b. There is a forwarding charge of DKK 100.00 for payment reminders. There is an administrative charge of DKK 200.00 for having balances collected through a collection agency.
IV. Creditworthiness evaluation
a. When ordering a TAXA account the customer is asked to give name and address as well as a CVR number. TAXA alone decides whether a TAXA account in the name of the customer can be opened, and TAXA is allowed to check the customer’s creditworthiness from legally available sources such as Købmandsstandens Oplysningsbureau and Ribers Kreditinformation.
V. Use of, keep and pass on of personal information and information on purchase etc.
a. When the TAXA voucher is used, the voucher number is registered along with the total amount of the drive, date and the number of the taxi, executing the drive. When the TAXA voucher is used in taxies belonging to a taxicab company other than TAXA, the information is limited. All information is electronically passed on from the taxi to TAXA. The information is used in bookkeeping, in account statements and, if any, in later corrections. Information is only passed on in case of legal requirements or in case of law suits in connection with the recovery of debts generated through the use of the voucher. All information is stored by TAXA for 5 years.
b. In case TAXA has to cancel the TAXA voucher and close the account due to misuse or non-payment, TAXA has the right to have the balance collected through a collection agency and to register the case with Ribers Kreditinformation. TAXA keeps a register of cancelled TAXA cards.
TAXA-on-credit rules
I. TAXA-on-credit applications
a. The TAXA-on-credit service can be used in connection with transportation in all our taxies and is intended for transportation where no payment takes place during the drive.
b. TAXA opens a transportation account. When the service is used, the price of the drive is debited to the account.
c. TAXA-on-credit can only be used in connection with booked taxi drives with a specific destination. On TAXA-on-credit orders the driver is obliged to drive straight to the destination given on the order.
d. The orders are made by calling TAXA’s call centre at +45 35 35 35 35 or on-line on www.taxa.dk. When ordering the customer gives the number of the account from which payment has to be made.
II. Terms of holding and using the TAXA-on-credit service
a. The customer must keep the account number confidential and safe.
b. In case the customer suspects that the account number has been wrongfully disclosed, TAXA must be contacted immediately at +45 35 30 91 62 during office hours (outside office hours at +45 35 35 35 35). When contacting TAXA the customer must state his/her name, address and if possible, account number.
c. The customer is liable for losses incurred due to the misuse of the service. Once TAXA has been informed that the account number may have been wrongfully disclosed, the customer is not liable for losses subsequently incurred. The account will be closed immediately and without prior warning.
e. Inquiries and complaints in connection with the service can be addressed to TAXA, Rosenlunds Allé 8, 2720 Vanløse, telephone +45 35 35 90 01.
f. In case the customer decides not to use the service any longer, this has to be informed to TAXA. TAXA will then close and settle the account.
g. In case the rules pertaining to holding and using TAXA-on-credit are broken, TAXA has the right to close the account immediately and without prior warning.
III. Costs, charges, interests etc.
a. There are no charges for the use of the service.
b. There is a forwarding charge of DKK 100.00 for payment reminders. There is an administrative charge of DKK 200.00 for having balances collected through a collection agency.
IV. Creditworthiness evaluation
a. When ordering a TAXA account the customer is asked to give name and address as well as a CVR number. TAXA alone decides whether a TAXA account in the name of the customer can be opened, and TAXA is allowed to check the customer’s creditworthiness from legally available sources such as Købmandsstandens Oplysningsbureau and Ribers Kreditinformation.
V. Use of, keep and pass on of personal information and information on purchase etc.
a. When the TAXA-on-credit is used, the total amount of the drive is registered along with the date and the number of the taxi, executing the drive. All information is electronically passed on from the taxi to TAXA. The information is used in bookkeeping, in account statements and, if any, in later corrections. Information is only passed on in case of legal requirements or in case of law suits in connection with the recovery of debts generated through the use of the service. All information is stored by TAXA for 5 years.
b. In case TAXA has to close the account due to misuse or non-payment, TAXA has the right to have the balance collected through a collection agency and to register the case with Ribers Kreditinformation. TAXA keeps a register of cancelled TAXA accounts.