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GDPR, Cookies and Private policy



This website is owned by:

TAXA 4x35
Rosenlunds Allé 8
2720 Vanløse
35 35 90 01

1. GDPR policy

In accordance with the General Data Protection Regulation (GDPR), TAXA 4x35 has implemented the necessary measures in relation to the processing of personal data, i.a.

- prepared a list of all processes related to the use of personal data. 

- established a recovery plan which contains, among other things, emergency procedures in relation to i.a. breach of data security (e.g. hacker attacks, theft and leaks in relation to personal data) where the Danish Data Protection Agency must be notified within 72 hours. 

- according to current guidelines, concluded a data processing agreement with all suppliers that handle personal data. The data processing agreements have been prepared on the basis of the standard template for data processing agreements of the Confederation of Danish Industry (DI). 

- protection of data on customers so that this data is not received by/comes into the hands of unauthorised persons - i.a. by having prepared an IT security policy where the employees of TAXA receive training in the processing of sensitive data. 

- prepared a risk analysis on all potential breaches of data security in connection with personal data (e.g. in case of hacker attacks, theft, leaks etc.).

The above has been drawn up in accordance with legislation in force and the work methods of the employees are constantly maintained so that the staff is updated on how personal data must be processed.

TAXA 4x35 never collects personal data without you having given us this data yourself in connection with registration, purchase or participation in a survey etc. Here data on name, address, telephone number and e-mail is collected.

If you want to be informed of which personal data TAXA 4x35 has registered on you and/or if you want to exercise the “right to be forgotten” and have this data deleted, you must contact TAXA 4x35 in one of the following ways:

1. By telephone 35353535. The customer must call from the telephone number concerned (however, in the case of a request for access to personal data the request must be made by e-mail).

2. Via e-mail to with a copy of picture ID, telephone number and address. Picture ID is required as receipt history and other data may be deleted.

If you have questions on the above, please send an e-mail to

2. Cookies 
This website uses cookies for the above purposes. A cookie is a small text file that is stored in your browser in order for us to recognise your computer on subsequent visits. Our cookies save no personal data and they cannot contain viruses.

2.1 How long we store cookies
Cookies delete themselves after a certain number of months (may vary), but they are renewed on each visit.

2.2 How to delete cookies
Please read the guide here:

2.3 How to avoid cookies?
If you do not wish to receive cookies, you can block them. Please read the guide here:

2.4 What cookies are used for on our website
Cookies are used to produce statistics of number of users and data about the gender, age, geography and interests of our users in order to customise content and target advertising.

2.5 Google Analytics (tracking of website trafic)
The website uses cookies from Google Analytics to track traffic on the website.

Opt out of cookies from Google Analytics here:

3. Use of personal data
Personal data are never disclosed to third parties unless you yourself have explicitly consented to such disclosure. In addition, we never collect personal data unless you yourself have provided us with these data as part of registration, purchase or participation in a survey etc. These personal data include name, address, telephone number and e-mail.

Personal data are used to complete the purchase or service for which purpose the data were collected

3.1 Protection of personal data
Pursuant to the Danish Act on Processing of Personal Data, your personal data must be stored securely and confidentially. We save your personal data on computers with restricted access, which are located in controlled facilities. Our security measures are continuously monitored in order to assess whether our user data are handled securely and with continuous due regard for your rights as a user.

Personal data are continuously erased or anonymised as the purpose for which they were collected is concluded.

To the extent that personal data are processed about you, you are entitled, pursuant to the Danish Act on Processing of Personal Data, to be told what personal data can be attributed to you. If it turns out that the information or data being processed about you are incorrect or misleading, you are entitled to require these to be rectified, erased or blocked. You are entitled at any time to object to information about you being subject to processing. You are also entitled at any time to withdraw your consent. You are entitled to complain about the processing of information and data relating to you. Complaints may be submitted to the Danish Data Protection Agency, cf. § 58, sub-section 1 of the Danish Act on Processing of Personal.

3.1.1 Re-forwarding of receipts

In accordance with the new General Data Protection Regulation, re-forwarding of a receipt falls within the scope of personal data.

Therefore, we refer you to contact us by e-mail: with the following attachments: completed form – which can be downloaded here – and a copy of picture ID (passport or driver’s license).

NB: Picture ID is required as information about trip history and other sensitive data, which we are under obligation to protect for our customers, may be involved.

Please note, that we can only re-forward receipts (copy) from hailed trips, if as a minimum either start or end address is exact, time of ride taken, form of payment, exact amount, and the last 4 digits of the card number used to pay if paid with credit card can be given.